There is a reason that Delivery Specialists considers itself a Technology company:
we have invested significantly in a state-of-the-art proof of delivery (POD) solution,
built with industry leading hardware and software, that exceeds customer expectations.
Our drivers carry dedicated handheld devices that are used to scan packages at each
location in the custody chain (Receive, Load, Deliver and Return), and then capture
recipient signatures and transmit them real-time to our system using the highest-quality
wireless network available. Built-in safeguards ensure that packages are not mis-delivered
or left on the dock.
Because our handhelds stay connected to the internet to transmit our data, customer
service personnel can have access to POD information in real-time, within seconds
of the delivery being completed. We are fully compatible with industry standard
EDI requirements, and are ready to work with IT departments to create a system link
that facilitates the automatic transmission of Advanced Shipment Notices to our
system, and the real-time, or batched, return of proof of delivery data. Delivery
status and POD can also be viewed online using our web-based solution, eTrac.
Delivery Specialists has full-time, dedicated support staff that ensures that our
handhelds stay running and that the data flows smoothly. We carefully and thoughtfully
train our drivers and managers to maximize the effectiveness of our technology and
processes. We provide standard OS&D reporting, and can create customized reports
to facilitate efficient business analysis.